:root{--font-sans: ui-sans-serif, system-ui, -apple-system, "Segoe UI", Roboto, Helvetica, Arial, sans-serif;--font-mono: ui-monospace, "SF Mono", "JetBrains Mono", "Cascadia Code", Menlo, Consolas, monospace;--step--1: .78rem;--step-0: .875rem;--step-1: 1rem;--step-2: 1.25rem;--step-3: 1.6rem;--step-4: 2.1rem;--bg: #eef1f4;--surface: #ffffff;--surface-2: #f7f9fb;--ink: #0e1520;--ink-2: #33404f;--muted: #64707e;--line: #dce1e8;--line-strong: #c6cdd6;--chrome: #0e1520;--chrome-2: #161f2c;--chrome-line: #253143;--chrome-ink: #e7ecf3;--chrome-muted: #8592a3;--signal: #0e93a3;--signal-strong: #0b7c8a;--signal-soft: #e2f2f4;--ok: #1f9d57;--ok-soft: #e4f4ea;--idle: #8a94a6;--idle-soft: #eceef1;--warn: #cf7a1c;--warn-soft: #fbeed9;--err: #d64545;--err-soft: #f9e3e3;--radius: 8px;--radius-sm: 5px;--shadow: 0 1px 2px rgba(14, 21, 32, .06), 0 6px 20px rgba(14, 21, 32, .05);--shadow-pop: 0 12px 40px rgba(14, 21, 32, .18)}@media (prefers-color-scheme: dark){:root:not([data-theme=light]){--bg: #0a0e14;--surface: #111823;--surface-2: #0d141d;--ink: #e7ecf3;--ink-2: #b4bfcd;--muted: #8592a3;--line: #1f2937;--line-strong: #2a3646;--chrome: #080b11;--chrome-2: #0d141d;--chrome-line: #1c2634;--chrome-ink: #e7ecf3;--chrome-muted: #7c8798;--signal: #22b0c0;--signal-strong: #3ac2d1;--signal-soft: #102a2f;--ok: #35b76a;--ok-soft: #10241a;--idle: #7c8798;--idle-soft: #1a212b;--warn: #e0913a;--warn-soft: #2a2012;--err: #e8635f;--err-soft: #2a1616;--shadow: 0 1px 2px rgba(0, 0, 0, .4), 0 8px 24px rgba(0, 0, 0, .35);--shadow-pop: 0 16px 48px rgba(0, 0, 0, .55)}}:root[data-theme=dark]{--bg: #0a0e14;--surface: #111823;--surface-2: #0d141d;--ink: #e7ecf3;--ink-2: #b4bfcd;--muted: #8592a3;--line: #1f2937;--line-strong: #2a3646;--chrome: #080b11;--chrome-2: #0d141d;--chrome-line: #1c2634;--chrome-ink: #e7ecf3;--chrome-muted: #7c8798;--signal: #22b0c0;--signal-strong: #3ac2d1;--signal-soft: #102a2f;--ok: #35b76a;--ok-soft: #10241a;--idle: #7c8798;--idle-soft: #1a212b;--warn: #e0913a;--warn-soft: #2a2012;--err: #e8635f;--err-soft: #2a1616;--shadow: 0 1px 2px rgba(0, 0, 0, .4), 0 8px 24px rgba(0, 0, 0, .35);--shadow-pop: 0 16px 48px rgba(0, 0, 0, .55)}*,*:before,*:after{box-sizing:border-box}html,body,#root{height:100%}body{margin:0;background:var(--bg);color:var(--ink);font-family:var(--font-sans);font-size:var(--step-0);line-height:1.5;-webkit-font-smoothing:antialiased;font-feature-settings:"cv05","ss01"}a{color:var(--signal-strong);text-decoration:none}a:hover{text-decoration:underline}.mono{font-family:var(--font-mono);font-variant-numeric:tabular-nums;letter-spacing:-.01em}.eyebrow{font-size:var(--step--1);text-transform:uppercase;letter-spacing:.14em;font-weight:600;color:var(--muted)}::selection{background:var(--signal);color:#fff}*:focus-visible{outline:2px solid var(--signal);outline-offset:2px;border-radius:3px}@media (prefers-reduced-motion: reduce){*{animation-duration:.001ms!important;transition-duration:.001ms!important}}.signal-mark{display:inline-flex;align-items:flex-end;gap:2px;height:18px}.signal-mark i{width:3px;background:var(--signal);border-radius:1px;display:block}.signal-mark i:nth-child(1){height:40%}.signal-mark i:nth-child(2){height:70%}.signal-mark i:nth-child(3){height:100%}.signal-mark i:nth-child(4){height:55%}.signal-mark.live i{animation:bounce 1s ease-in-out infinite}.signal-mark.live i:nth-child(2){animation-delay:.15s}.signal-mark.live i:nth-child(3){animation-delay:.3s}.signal-mark.live i:nth-child(4){animation-delay:.45s}@keyframes bounce{0%,to{transform:scaleY(.6)}50%{transform:scaleY(1)}}.shell{display:grid;grid-template-columns:232px 1fr;min-height:100vh}.sidebar{background:var(--chrome);color:var(--chrome-ink);border-right:1px solid var(--chrome-line);display:flex;flex-direction:column;padding:18px 14px;position:sticky;top:0;height:100vh}.brand{display:flex;align-items:center;gap:10px;padding:6px 8px 18px}.brand .name{font-weight:700;letter-spacing:-.02em;font-size:var(--step-1)}.brand .sub{color:var(--chrome-muted);font-size:.66rem;text-transform:uppercase;letter-spacing:.16em}.nav{display:flex;flex-direction:column;gap:2px;margin-top:6px}.nav a{display:flex;align-items:center;gap:11px;padding:9px 10px;border-radius:var(--radius-sm);color:var(--chrome-muted);font-weight:500;font-size:var(--step-0)}.nav a:hover{color:var(--chrome-ink);background:var(--chrome-2);text-decoration:none}.nav a.active{color:#fff;background:var(--chrome-2);box-shadow:inset 2px 0 0 var(--signal)}.nav a svg{width:17px;height:17px;flex:none}.nav-sep{height:1px;background:var(--chrome-line);margin:12px 8px}.sidebar .foot{margin-top:auto;border-top:1px solid var(--chrome-line);padding-top:12px;display:flex;align-items:center;gap:10px}.avatar{width:30px;height:30px;border-radius:50%;background:var(--signal);color:#fff;display:grid;place-items:center;font-weight:700;font-size:.8rem;flex:none}.foot .who{min-width:0}.foot .who .email{font-size:.76rem;color:var(--chrome-ink);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.foot .who .role{font-size:.64rem;text-transform:uppercase;letter-spacing:.12em;color:var(--chrome-muted)}.desktop-only{min-height:100vh;display:grid;place-items:center;padding:24px;background:var(--bg);color:var(--ink)}.desktop-only-card{max-width:420px;text-align:center;background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);padding:34px 26px;box-shadow:var(--shadow)}.desktop-only-card h1{margin:18px 0 10px;font-size:var(--step-2);letter-spacing:-.01em}.desktop-only-card p{margin:0;color:var(--muted);line-height:1.55}.menu-btn,.scrim,.sidebar .drawer-close{display:none}.main{min-width:0;display:flex;flex-direction:column}.topbar{position:sticky;top:0;z-index:20;background:color-mix(in srgb,var(--bg) 82%,transparent);-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);border-bottom:1px solid var(--line);display:flex;align-items:center;gap:14px;padding:12px 22px}.page-title{font-size:var(--step-1);font-weight:650;letter-spacing:-.01em}.page-title small{color:var(--muted);font-weight:500;margin-left:8px}.content{padding:22px;max-width:1320px;width:100%}.searchbox{position:relative;flex:1;max-width:420px}.searchbox svg{position:absolute;left:11px;top:50%;transform:translateY(-50%);width:16px;height:16px;color:var(--muted)}.searchbox input{width:100%;padding:9px 12px 9px 34px;font-family:var(--font-mono);font-size:var(--step-0)}.spacer{flex:1}input,select{font:inherit;color:var(--ink);background:var(--surface);border:1px solid var(--line-strong);border-radius:var(--radius-sm);padding:8px 10px}input::placeholder{color:var(--muted)}input:focus,select:focus{border-color:var(--signal);outline:none;box-shadow:0 0 0 3px var(--signal-soft)}label.field{display:flex;flex-direction:column;gap:5px;font-size:var(--step--1);color:var(--muted);font-weight:500}.btn{display:inline-flex;align-items:center;justify-content:center;gap:7px;font:inherit;font-weight:600;font-size:var(--step-0);padding:8px 14px;border-radius:var(--radius-sm);border:1px solid var(--line-strong);background:var(--surface);color:var(--ink);cursor:pointer;transition:background .12s,border-color .12s,transform .05s}.btn:hover{border-color:var(--muted)}.btn:active{transform:translateY(1px)}.btn:disabled{opacity:.5;cursor:not-allowed}.btn svg{width:16px;height:16px}.btn.primary{background:var(--signal);border-color:var(--signal);color:#fff}.btn.primary:hover{background:var(--signal-strong);border-color:var(--signal-strong)}.btn.ghost{border-color:transparent;background:transparent;padding:6px 8px;color:var(--muted)}.btn.ghost:hover{background:var(--surface-2);color:var(--ink)}.btn.danger:hover{border-color:var(--err);color:var(--err)}.btn.sm{padding:5px 9px;font-size:var(--step--1)}.icon-btn{display:inline-grid;place-items:center;width:30px;height:30px;border-radius:var(--radius-sm);border:1px solid transparent;background:transparent;color:var(--muted);cursor:pointer}.icon-btn:hover{background:var(--surface-2);color:var(--ink);border-color:var(--line)}.icon-btn svg{width:16px;height:16px}.icon-btn.danger:hover{color:var(--err);border-color:var(--err)}.card{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow)}.panel-pad{padding:16px 18px}.filters{display:flex;flex-wrap:wrap;align-items:flex-end;gap:10px;margin-bottom:14px}.filters .field,.filters .field input,.filters .field select{min-width:130px}.table-wrap{overflow-x:auto;border:1px solid var(--line);border-radius:var(--radius);background:var(--surface);box-shadow:var(--shadow)}table.ledger{width:100%;border-collapse:collapse;font-size:var(--step-0)}.ledger thead th{position:sticky;top:0;background:var(--surface-2);border-bottom:1px solid var(--line-strong);text-align:left;padding:10px 12px;font-size:.68rem;text-transform:uppercase;letter-spacing:.1em;color:var(--muted);font-weight:700;white-space:nowrap}.ledger tbody td{padding:9px 12px;border-bottom:1px solid var(--line);vertical-align:middle;white-space:nowrap}.ledger tbody tr:hover{background:var(--surface-2)}.ledger tbody tr:last-child td{border-bottom:none}.num{font-family:var(--font-mono);font-variant-numeric:tabular-nums;letter-spacing:-.02em}.dim{color:var(--muted)}.right{text-align:right}.row-actions{display:flex;gap:2px;justify-content:flex-end}.dir{display:inline-flex;align-items:center;gap:6px;font-size:.72rem;text-transform:uppercase;letter-spacing:.06em;font-weight:600;color:var(--muted)}.dir svg{width:15px;height:15px}.dir.outbound svg{color:var(--signal)}.dir.inbound svg{color:var(--ok)}.status{display:inline-flex;align-items:center;gap:7px;font-weight:600;font-size:var(--step--1);white-space:nowrap}.status .dot{width:8px;height:8px;border-radius:50%;flex:none;box-shadow:0 0 0 3px var(--_soft)}.status.answered{color:var(--ok);--_soft: var(--ok-soft)}.status.answered .dot{background:var(--ok)}.status.notanswered{color:var(--idle);--_soft: var(--idle-soft)}.status.notanswered .dot{background:var(--idle)}.status.busy{color:var(--warn);--_soft: var(--warn-soft)}.status.busy .dot{background:var(--warn)}.status.failed{color:var(--err);--_soft: var(--err-soft)}.status.failed .dot{background:var(--err)}.play{display:inline-flex;align-items:center;gap:8px}.play button{display:inline-grid;place-items:center;width:28px;height:28px;border-radius:50%;border:1px solid var(--signal);color:var(--signal-strong);background:var(--signal-soft);cursor:pointer;flex:none}.play button:hover{background:var(--signal);color:#fff}.play button svg{width:13px;height:13px}.no-rec{color:var(--muted);font-size:.72rem;font-style:italic}.audio-row td{background:var(--surface-2);padding:10px 14px}.audio-row audio{width:100%;height:34px}.tag{display:inline-block;padding:2px 8px;border-radius:999px;font-size:.68rem;font-weight:600;border:1px solid var(--line-strong);color:var(--muted);background:var(--surface-2)}.tag.partial{color:var(--warn);border-color:color-mix(in srgb,var(--warn) 40%,var(--line));background:var(--warn-soft)}.pager{display:flex;align-items:center;justify-content:space-between;padding:12px 4px 4px;color:var(--muted);font-size:var(--step--1)}.pager .grp{display:flex;align-items:center;gap:8px}.login-wrap{min-height:100vh;display:grid;grid-template-columns:1.05fr 1fr}.login-side{background:var(--chrome);color:var(--chrome-ink);padding:48px;display:flex;flex-direction:column;justify-content:space-between;position:relative;overflow:hidden}.login-side .glow{position:absolute;width:460px;height:460px;right:-120px;bottom:-140px;background:radial-gradient(circle,rgba(14,147,163,.35),transparent 62%);filter:blur(10px)}.login-side h1{font-size:var(--step-4);line-height:1.05;letter-spacing:-.03em;margin:0 0 14px;max-width:12ch}.login-side p{color:var(--chrome-muted);max-width:42ch}.login-lines{display:flex;flex-direction:column;gap:10px;margin-top:26px}.login-lines .ln{display:flex;align-items:center;gap:12px;font-family:var(--font-mono);font-size:.78rem;color:var(--chrome-muted);border-top:1px solid var(--chrome-line);padding-top:10px}.login-lines .ln b{color:var(--chrome-ink);font-weight:600}.login-main{display:grid;place-items:center;padding:40px;background:var(--bg)}.login-card{width:100%;max-width:360px}.login-card h2{font-size:var(--step-2);letter-spacing:-.02em;margin:4px 0}.login-card form{display:flex;flex-direction:column;gap:14px;margin-top:22px}.login-card input{padding:11px 12px}.grid{display:grid;gap:16px}.grid.stats{grid-template-columns:repeat(4,1fr)}.stat{padding:15px 16px}.stat .k{font-size:.68rem;text-transform:uppercase;letter-spacing:.1em;color:var(--muted);font-weight:700}.stat .v{font-family:var(--font-mono);font-variant-numeric:tabular-nums;font-size:var(--step-3);font-weight:600;letter-spacing:-.03em;margin-top:6px}.stat .v small{font-size:.9rem;color:var(--muted);margin-left:4px;letter-spacing:0}.stat .foot{margin-top:6px;font-size:var(--step--1);color:var(--muted)}.client-card{display:flex;flex-direction:column}.client-head{font-size:.78rem;font-weight:600;color:var(--muted);letter-spacing:.01em}.client-head .amp{color:var(--signal);font-weight:700;margin:0 2px}.client-row{display:flex;align-items:center;gap:12px;margin-top:16px}.client-nums{flex:1;display:grid;grid-template-columns:1fr 1fr;align-items:center}.client-nums .n{font-family:var(--font-mono);font-variant-numeric:tabular-nums;font-size:var(--step-3);font-weight:600;letter-spacing:-.03em;line-height:1;color:var(--ink)}.client-wifi{color:var(--signal);flex:none}.donut-wrap{display:flex;justify-content:center;padding-top:6px}.donut{width:190px;height:190px;max-width:100%}.donut-track{fill:none;stroke:var(--line);stroke-width:15}.donut-val{fill:none;stroke:var(--ok);stroke-width:15;stroke-linecap:round;transition:stroke-dasharray .4s ease}.donut-num{fill:var(--ink);font-family:var(--font-mono);font-variant-numeric:tabular-nums;font-size:1.7rem;font-weight:600;text-anchor:middle;dominant-baseline:central}.license{display:grid;grid-template-columns:max-content 1fr max-content}.license>.lbl,.license>.bar-cell,.license>.val{display:flex;align-items:center;height:38px}.license>.lbl{justify-content:flex-end;color:var(--muted);font-size:.85rem;padding-right:14px}.license>.bar-cell{border-left:2px solid var(--muted);padding-left:16px}.license>.val{justify-content:flex-end;padding-left:14px;font-family:var(--font-mono);font-variant-numeric:tabular-nums;font-size:.82rem;color:var(--ink)}.license .track{flex:1;height:12px;background:var(--line);border-radius:3px;overflow:hidden}.license .fill{display:block;height:100%;background:var(--signal);border-radius:3px}.svc-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(130px,1fr));gap:10px}.svc{background:var(--bg);border:1px solid var(--line);border-radius:8px;padding:14px 12px;min-height:86px;display:flex;flex-direction:column;align-items:center;justify-content:space-between;gap:12px;text-align:center}.svc-name{font-size:.82rem;font-weight:600;color:var(--muted)}.svc-mark{display:inline-flex}.svc-mark.ok{color:var(--ok)}.svc-mark.down{color:var(--err)}.cols-2{display:grid;grid-template-columns:1.4fr 1fr;gap:16px}.panel-head{display:flex;align-items:baseline;justify-content:space-between;padding:14px 18px;border-bottom:1px solid var(--line)}.panel-head h3{margin:0;font-size:var(--step-0);font-weight:650}.signal-bar{display:flex;height:12px;border-radius:6px;overflow:hidden;background:var(--line)}.signal-bar>span{display:block;height:100%}.legend{display:flex;flex-wrap:wrap;gap:14px;margin-top:14px}.legend .li{display:flex;align-items:center;gap:7px;font-size:var(--step--1);color:var(--ink-2)}.legend .li .sw{width:10px;height:10px;border-radius:3px}.legend .li b{font-family:var(--font-mono)}.spark{display:flex;align-items:flex-end;gap:3px;height:96px;padding:6px 2px 0}.spark .b{flex:1;min-width:3px;background:var(--signal-soft);border-top:2px solid var(--signal);border-radius:2px 2px 0 0;position:relative}.spark .b:hover{background:var(--signal)}.spark .b .tip{position:absolute;bottom:calc(100% + 6px);left:50%;transform:translate(-50%);background:var(--ink);color:var(--surface);padding:3px 8px;border-radius:6px;font-family:var(--font-mono);font-size:.72rem;line-height:1.35;white-space:nowrap;opacity:0;pointer-events:none;transition:opacity .1s ease;z-index:6}.spark .b:hover .tip{opacity:1}.lead{display:flex;flex-direction:column}.lead .r{display:grid;grid-template-columns:1fr auto;align-items:center;gap:10px;padding:9px 18px;border-bottom:1px solid var(--line)}.lead .r:last-child{border-bottom:none}.lead .r .lbl{display:flex;align-items:center;gap:10px}.lead .r .lbl .ext{font-family:var(--font-mono);font-weight:600}.lead .meter{height:6px;border-radius:3px;background:var(--signal);min-width:4px}.upload-cols{display:grid;grid-template-columns:1fr 1fr;gap:16px;align-items:start}.dropzone{border:1.5px dashed var(--line-strong);border-radius:var(--radius);padding:34px 20px;text-align:center;color:var(--muted);background:var(--surface-2);cursor:pointer;transition:border-color .12s,background .12s}.dropzone:hover,.dropzone.drag{border-color:var(--signal);background:var(--signal-soft);color:var(--ink-2)}.dropzone .big{font-weight:650;color:var(--ink);font-size:var(--step-1)}.dropzone svg{width:30px;height:30px;color:var(--signal);margin-bottom:8px}.result-list{margin-top:14px;max-height:320px;overflow-y:auto;overscroll-behavior:contain;border-top:1px solid var(--line)}.result-list .result-line:last-child{border-bottom:none}.result-line{display:flex;align-items:center;gap:10px;padding:8px 4px;border-bottom:1px solid var(--line);font-size:var(--step--1)}.result-line .fn{font-family:var(--font-mono);font-size:.76rem;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;flex:1}.badge{font-size:.66rem;font-weight:700;text-transform:uppercase;letter-spacing:.06em;padding:2px 8px;border-radius:999px}.badge.matched{background:var(--ok-soft);color:var(--ok)}.badge.replaced{background:var(--signal-soft);color:var(--signal-strong)}.badge.partial{background:var(--warn-soft);color:var(--warn)}.badge.error{background:var(--err-soft);color:var(--err)}.overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:#080c1280;-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px);display:grid;place-items:center;z-index:60;padding:20px}.modal{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow-pop);width:100%;max-width:520px;max-height:88vh;overflow:auto}.modal .m-head{display:flex;align-items:center;justify-content:space-between;padding:16px 18px;border-bottom:1px solid var(--line)}.modal .m-head h3{margin:0;font-size:var(--step-1);letter-spacing:-.01em}.modal .m-body{padding:18px;display:grid;grid-template-columns:1fr 1fr;gap:12px}.modal .m-body .full{grid-column:1 / -1}.modal .m-foot{padding:14px 18px;border-top:1px solid var(--line);display:flex;justify-content:flex-end;gap:10px}.toasts{position:fixed;bottom:20px;right:20px;display:flex;flex-direction:column;gap:10px;z-index:80}.toast{background:var(--chrome);color:var(--chrome-ink);border:1px solid var(--chrome-line);border-left:3px solid var(--signal);border-radius:var(--radius-sm);padding:11px 14px;min-width:240px;max-width:360px;box-shadow:var(--shadow-pop);font-size:var(--step--1);animation:slidein .18s ease}.toast.err{border-left-color:var(--err)}.toast.ok{border-left-color:var(--ok)}@keyframes slidein{0%{transform:translateY(8px);opacity:0}to{transform:translateY(0);opacity:1}}.empty{text-align:center;padding:54px 20px;color:var(--muted)}.empty .big{font-size:var(--step-1);color:var(--ink);font-weight:600;margin-bottom:6px}.hint{font-size:var(--step--1);color:var(--muted)}.err-text{color:var(--err);font-size:var(--step--1)}.loading{padding:40px;text-align:center;color:var(--muted)}@media (max-width: 1000px){.grid.stats{grid-template-columns:repeat(2,1fr)}.cols-2,.upload-cols{grid-template-columns:1fr}}@media (max-width: 760px){.shell{grid-template-columns:1fr}.sidebar{position:fixed;top:0;left:0;bottom:0;width:250px;max-width:82vw;height:100vh;z-index:50;transform:translate(-100%);transition:transform .22s ease}.shell.menu-open .sidebar{transform:translate(0);box-shadow:0 0 48px #00000073}.menu-btn{display:inline-flex;position:fixed;top:9px;left:12px;z-index:30;width:38px;height:38px;padding:0;align-items:center;justify-content:center;background:var(--surface);border:1px solid var(--line-strong);border-radius:var(--radius-sm);color:var(--ink);cursor:pointer}.shell.menu-open .menu-btn{display:none}.shell.menu-open .scrim{display:block;position:fixed;top:0;right:0;bottom:0;left:0;background:#080c1280;z-index:40}.sidebar .drawer-close{display:inline-flex;margin-left:auto;color:var(--chrome-muted)}.sidebar .drawer-close:hover{color:var(--chrome-ink)}.topbar{flex-wrap:wrap;padding:10px 16px 10px 58px}.searchbox{order:3;flex-basis:100%;max-width:none}.content{padding:16px}.login-wrap{grid-template-columns:1fr}.login-side{display:none}.modal .m-body{grid-template-columns:1fr}}@media (max-width: 520px){.grid.stats{grid-template-columns:1fr}}